By using an independent third party, Radius Insights, to measure our NPS (Net Promotor Score), we know when we’re doing things right, and learn how to get better. Numbers don’t lie. It’s the data of continuous improvement.
Keep talking, keep learning with regular feedback
Our client and candidate feedback programmes mean we keep listening and learning, continuously improving how we work. With regular reviews, open dialogue and transparent measurement by NPS (Net Promoter Score), we stay accountable for our actions and commit to getting better, every day.
Because it’s not just what we do. It’s how we do it.
Net Promotor Score Explained
Alongside our client feedback programme, we talk regularly to candidates throughout the recruitment process, whether successful or not, to ensure that every individual has a supportive, inspiring and valued experience. After all, when you’re recruiting the world’s best talent, they need the best representation.
We look forward. At what’s next, what’s valuable, what matters. Supporting leaders to shape their organisations for the challenges of today and the opportunities of tomorrow. To make a lasting difference. To influence meaningful change.
You don’t make a difference by staying the same. And you don’t find trailblazers without setting the trail on fire. Things have changed. New rules apply. We’re building a better way forward. We’re ready for a revolution within the executive search industry. Who’s with us?
Positive energy, real cultural change and true business success driven by diversity, equality and inclusivity. By listening to new ideas, hearing new perspectives, making sure all voices are in the room. ED&I is at the heart of everything we do. Not because it ticks a box. Because it makes sense. Because it matters. Business, meet your new benchmark.